System maintenance: Early Thursday system upgrade scheduled
## Preparing for the Case Western Reserve University Network Upgrade: What You Need to Know
University Technology (U Tech) has announced a network upgrade scheduled for Thursday, July 17, from midnight to 6 a.m. During this maintenance window, a brief service disruption may occur[1]. Here's what you need to do to ensure a smooth transition.
### During the Upgrade
If you encounter any connectivity issues during or after the upgrade, the first step is to **power cycle your device**[1]. This means turning off your device and then turning it back on again to re-establish your network connection. This simple action can often resolve temporary disruptions caused by network changes.
### If the Problem Persists
If power cycling your device does not resolve the issue and you continue to experience a service disruption, there are further steps you can take:
1. **Contact the U Tech Service Desk** at 216.368.HELP for immediate assistance[1]. The U Tech team is prepared to assist with persistent problems and can provide further troubleshooting.
2. **Submit a support ticket** at help.case.edu to document and escalate your issue[1]. This will help U Tech to better understand the scope and impact of the problem and to prioritise its resolution.
### After the Upgrade
If you encounter any network issues after the upgrade, remember that network issue support is available from the U Tech Service Desk. You can reach them at 216.368.HELP or by submitting a ticket at help.case.edu.
By following these steps, you can help ensure a smooth transition during the network upgrade on July 17. If you have any further questions, don't hesitate to contact the U Tech Service Desk.
- To ensure a seamless transition during the network upgrade, it is advisable to familiarize yourself with some education-and-self-development resources related to technology, such as videos or tutorials, that can help you troubleshoot any potential issues and make the best use of the updated network.
- The advanced technology implemented in the network upgrade could pose new challenges, and it would be beneficial to invest time in education-and-self-development to improve your technical skills, thereby maximizing your productivity and overall experience on the upgraded network.
